Episode Transcript
WEBVTT
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You're listening to BB revenue acceleration,
a podcast dedicated helping software executive stay on
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the cutting edge of sales and marketing
in their industry. Let's give under the
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show. Hi, welcome to be
to be a revenue acceleration. My name
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is only Muti, and today we
are celebrating a very important milestone for our
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podcast. We have reached hundred episodes. The journey started two and a half
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years ago and and although the under
epizos, we will come some amazing guests
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within the BTB Tech Space Take Industry
that share some great insights with you,
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audience, are listeners, so we
would like to thank you as well for
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listening to our show. Some of
you have been very vocal, reaching out,
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as king for more, and we
really appreciate that. This is what
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we want. We want some feedback
on what we are doing and, to
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be honest with you, we reached
the younger episode simply because we saw an
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appetites. We so people encouraging US
and sometimes it's difficult to keep going.
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So again, a massive thank you
to audience, because without you, the
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show would not exist. For the
hundred's episode, we are broadcasting the audio
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of a recent virtual event that operatics
promote it, and that event was titled
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Becoming a Unicorn, a journey of
rapid growth and scale. We will end
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up some great pinalists and that share
some very untastic insight, and I hope
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that you guys enjoy the episode today. Let's get into the show. Okay,
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II everyone, welcome to our events
today. Becoming a unice on a
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journey of rapid growth and scale.
I'm all in with you, the CEO
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and Co founder of operatics. Operatics
is the company that aims be to these
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software companies to accelerate pipeline and revenue
across EMA and North America. Today I
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have the pleasure to welcome a fantastic, well fundasy bunch of penalties, actually
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quite a fun bunch as well.
We will be sharing how they have and
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the company to become a uniquem unique
one, if you don't know what that
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is, is a company that is
reaching a valuation of one billion dollars.
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So that's quite interesting and quite an
achievement. But before we dive into the
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conversation, what I wanted to encourage
all the people who will be listening on
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to the cold today is to share
questions, share their sorts in the chat,
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just so we can, towards the
end of the conversation, go back
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to those questions and share this question
with the penalty so they can give you
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the answer. So let's start with
some introduction ladies. First, did you
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want to go and briefly introduce yourself
wing VC, the company you represent?
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Yeah, I thank you. It's
an honorady be here and thanks so much.
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It's great to be here in such
a steam company. My name is
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did dating and I'm a partner wearing
venture capital. My role is to bring
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innovation to our CEXO community, which
is about sixty thousand enterprise executives, and
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also to give our portfolio company access
to our customers. So I spent the
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last twenty years as a global operator
and hyper gross startups, three of which
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we're actually UNICORNS and based in California, and I'm also my household department.
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Thanks for that. Did these things
for that, Dmitry. Would you like
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to go next? Yeah, sure, happy to everybody. Dmitris road,
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US CEO profounder company called the ID. We're headquartered in New York, calling
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you from and then we have development
in Tel Aviv and roughly about five years
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old. Three of people run around
the world, Europe and the US,
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Israel, Asia, America, etc. Glad to be here. Thank you
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for having me. Thank you,
Dmitry, to us. Hi everybody.
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My Name Is Thomas Bean and the
see chip marketing officer at Dreuva Data Protection
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Company. We're about eight hundred employees
prison globally. And before that I spent
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fifteen years in a company called TIPCO
doing integration and now takes and I had
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different lives, starting from pre cells
tales and then marketing to own roles focused
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on the on the customer interaction.
Good and less, but at least Teobo.
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Hello only everybody. My name is
t boo. Cells in the UNIA
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from the off Snowflick, so high, all in March seven, seventeen,
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so four years up to build a
forms catch the business in your Middle East
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Africa. I work in the software
industry for more than twenty years. So
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fast, not flick. I've been
the first employee outside the US and I
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started see training a very small fist
and I will probably share more in a
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very smaller fish in Beddington and skills
business, now in in Fote in different
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different countries. Yeah, I must
have done well, something was good in
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the in the method. Thanks to
all. So coming back to a topic
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and getting a started, guys,
further to the introduction, we know that
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currently there are about five hundred tech
companies that have reached the one billion dollar
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valuation around the world, and that's
including a huge number of startup being funded
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across the globe, but only one
percent of them actually make it to the
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unique on club. So, first
of all, well done for all of
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your guys for your participation. Making
that one person me in your case,
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did he probably helping a few organization
to get there. But what I would
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like to understand is, was it
your plan, guys, when you started?
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So and maybe Dmitrie you you would
be a good person to answer that
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question, but was it something that
you actually plan was was the aided to
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become a uniquorn when you started the
business? What we're what do you start
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the Johnny? Yeah, so the
the interaction was to grow up business.
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I saw my prior company, so
I think the just time around. I
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think the hope was to be able
to build a business that could sustain and
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remain independent. Now along that trajectory, you know, obviously here in public
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you're probably going to be an accessible
billion dollars in valuation. So yeah,
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so it wasn't necessarily about being a
Unicorn as much as it was about building
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an independent company and then growing it
out. So that was that was the
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goal. Good, well, it's
been in for years. He's quick,
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ease, quid achievements. So what's
next? When you get down basic?
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GIG guests would be my question.
When you reach jent good, what's what's
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Nift? Well, though, there's
there's decka core, there's there's candy corn.
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No, so I think look,
at the end of the day,
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you try and build a business.
Now Being Unicorn is, I don't think,
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as unique as it used to be. So you mentioned one percent of
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companies, kind of a reach out
of houstone. It seems almost daily,
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you know, you see an announcement
from tiger, global, Minte, somebody
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else's as a as the Unicorn.
I think they're doing that Unicorn deal of
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day. So look, I don't
think that is the endpoint. Clearly,
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you want to build a business and
a business is not predicated on having a
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horse with a horn. It's founded
on having revenue and happy customers. That
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are preference of all, and about
building demand generation was, as you guys
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do, it our products. So
there's a lot of things that you worry
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about. As as a CO founder
of a company, I think it's nice
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to certainly get a recognized as a
Unicorn. It it gets you on panels
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like what we are today. But, almoly, I think the focus is
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always about how do we build,
build a growing business? Rights that means
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I tightline services in our supporting customers, those kind of things. Yet that
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makes perfects and sting. Dmitrit so, did you? Moving to you,
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wing invested in several vendos at very
early stage. In fact, twenty two
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off your company bought for you.
I've achieved a billion dollar plus outcomes in
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from of valuation. From your perspective, what are the traits that VC are
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looking for, or should be looking
for, when they are deciding to invest
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their found are there any specific buttonless
you try to identify or to go aft?
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Yeah, and and maybe I'll share
a little bit about wing so you
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understand who we are and our investment
strategy. We're an early stage investment firms.
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So we were founded by Peter Wagner
from Excel and grow of guard from
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Sequoia. Would we invest in is
typically see it and series a companies before
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it's obvious, and the great example
of that is snowflake. We invested in
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two thousand and twelve and snowflake in
their sea ground and that was very much
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before I was obvious that they would
sort of take over. You know a
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lot of this cloud transformation. Yeah, effort, that's happened. So our
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investment strategy. We believe that the
modern enterprises data driven and we made concentrated
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bets in certain focal areas, which
has helped generate that twenty two billion and
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outcomes for our portfolio. What do
we look for? We look for category
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creators. We look for founders that
have a customer first mindset and the Passion
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for excellence. It was great to
hear Dmitri say that. And you know,
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customer first. And we look for
the size of the market, we
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look for any friction getting to that
market and differentiation of the actual solution.
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So ideally for companies that have founding
teams with experience and drive. And the
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way that we support those companies is
we give them three things. We give
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them funding, we give them talent
and we give them access to customers,
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which is what I do. So
I help shape that relationship between those first
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customers, sometimes for product market fit, and then a lot of times it's
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the earliest customers that they get and
try to build a solid foundation in their
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demand generation and, you know,
complement that with their engineering. So the
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foundation basically getting gives. Yeah,
well, you guys do to write is
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absolutely in fact. You know,
we we've all said we've warped so many
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of the company hat of gotten,
you know, done some fantastic stuff,
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of died. I was speaking to
some of my vendos recently and I picked
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up a one particular. These cushion
at the head with one of them and
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what he was telling me is it. Look, we are cloud security and
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you know, category the valuation is
Sel ty time the revenue. So really
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what I want from operatics is,
how can you get us to silties remedion?
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How can we Wuk together, because
he's not just us, of course,
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but to get to set free million
donals of and you are ripperring revenue
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or salty formul and so these three
point five. So what's well, doing
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the maths, but that's basically what
they were looking at. Is that the
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sort of valuation that companies are looking
at the selty times revenue to the way
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we should be looking at it.
Did he on anyone ere's by do it?
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Yeah, Dmitri might want to help
answer that question as well. there.
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So the numbers us going down as
those are right said the security space.
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You know, I don't call out
the companies, but I believe both
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two that are well under ten and
you know, I believe under five.
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So look, I think I think
increasingly the you know, I think there's
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a different kind of calculation that people
are doing. I think historically, certainly,
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it was a multiple of revenue and
you know, maybe at some point
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in history was multiple of earnings or
profit. I think today it's largely driven
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by size of addressable market and I
think people are using a different kind of
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bench mark. It's lot easier to
go public now through spacks, directly seeing
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the capital rays, and so I
think greasingly people are saying, well,
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you could be, you know,
number one, two or three in a
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market. There's a vehicle for you
to probably go public. And now it
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seems that the current valuations are really
measured on kind of fraction like. So
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I think it's kind of inverted where
people are looking at the end point and
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say, okay, well, I
can kind of get in. It went
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at that price and that's a that's
a fair calculation. I think it's you
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know, again, maybe it all
reverts, but I do think even from
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the time we started big ide where
was more multiple on revenue, you've certainly
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seen expansion and those multiples, but
I think over the last year and maybe
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just during the period of Covid,
it seems to detach completely from from revenue
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whatsoever and seems to flip more on
you know, what is this company to
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be worth when it those public?
Okay, I mean I think the consensus
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is that the valuations are insane.
Yeah, that's probably what I was going
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with. It is it's and and
as you're saying to me true, probably
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at that conversation literally scree months ago, is the clients and they seems that
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since that things have changed already.
So you could do a little bit less
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and still still get there. So
that that's so. Does that mean that
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we just put like a stemp on
it and you could have a fantastic technology
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and we think you've got a great
future? So there you go. You
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Thought of the unique on club ball. What do you need to to a
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fight to have to be financially sound. I mean was the was the minimum,
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because the technology is great, if
future is great. But I'll do
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you. How do we detell?
Mean, who is putting this valuation?
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Is it the market? is in
the VC's is the large organization that wants
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to make acquisition? Look at think
one thing that you're seeing and maybe I'll
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kind of just volunteer at least a
partial answer. I know I kind of
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talked about my perspective that we've seemed
to untethered from from kind of multiples on
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revenue, and I think today the
investors should clearly are the ones that are
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meeting the uniforms right. And you've
seen a lot more companies enter what I
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think sometimes our characterized as cross ober
funds that maybe we're public hetch funds are
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invested the companies. There's a number
of them. You've seen PE funds get
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involved. You certainly seen large asset
managers get involved and with more money chasing
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deals. And again they're coming in
because it's they're getting a discount to the
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public price. Right. That's part
of the reason you're seeing this kind of
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change and calculation, because you're getting
public investors that are coming in and buying
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buy its private companies. That to
them seem like a bargain. Maybe to
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some of the earlier investors seem exaggerated, inflated, but I think that's part
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of the part of the change and
you've seen. But Yeah, look,
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the investors decide. If your work
something right, you get a Turgy.
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There's a number there and that's your
you know, that's kind of how much
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they're investing at a pretty money.
That's your valuation. And so I think
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that they're deciding it, and you
think that in part you're seeing so many
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new people come into the technology arena
and and they're competing one another and again,
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for them this all looks cheap because
it's a lot cheaper than when a
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company goes public. And so,
you know, I think that's part of
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the inflation you've seen. I think
that makes sense to as just as you
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said, today seems to be a
seems to be going good. Either be
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crazy. She's which is good,
I guess. Folk, if you're to
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see you aff take great of your
outer yeah, exactly. Keep moving on
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to you now. You joined the
like, as you mentioned, in two
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thousand and seventeen and knew where the
first man on the ground in the ANA
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to build up the European organization.
You know. Could you please share with
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us a bit more about the journey
and scaling up a business, as well
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as expanding into new region, but
also we success because clearly, guys,
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with the APO you've done last year, it's been a success, successful venture.
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It is. Yeah, it is. It is forward reasons. I
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think on top of what dimitally was
saying, I think what we can add
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on talk on valuation is as a
total addizable market and what what companies can,
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what piece of this total aissible market
can take. So so, yes,
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so farns effect is a is a
very, very larger success. So
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I started all activities in the UK. So when I enjoined the company was
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valuated like two hundred million. So
it was. It was obviously way smaller
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than today and I started all the
all the activities in the UK. It
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was the first choice to start.
So first I was there. So I
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have a a beautiful Oxford excellent,
but and French and it's terrible. But
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it's did very difficult to change your
accellent. But it was the first choice
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to to start in the UK for
clad maturity. The market was excellent and
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also, and maybe delete can can
add on this, but for American companies
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it's still a very good place to
start a business in the UK compared to
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other are other origins. So at
the beginning we focused really on learning the
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market, the technology, the partner
ecosystem, because when I started there was
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nothing. So when we started people
were thinking we were selling ice cream because
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you have some nice snowflake ice cream
shop in London. So the true story,
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and at the beginning I was I
was starting to sing the good bed
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that Snowfla did is to hire somebody
that can scale the business. I'm not
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necessary having one sales guy just to
test, because we were accountings by the
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technology. So at the beginning my
eye was mad lak on I ring and
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I took what I call a risk. Take cures employees and I was also
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looking at his take care of customers, because when you start so it's good,
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it's it's a very it was a
very good technology, but you need
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to prove yourself and when you start
a business in in Europe, one key
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factor for me was very important was
the trust of the exacts in the US,
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because the trees in New York,
but it's quarter of snow flakes in
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some Matteo in San Francisco. So
when they wake up it's three PM for
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me. So I need to be
all the team to be autonomous, quickly,
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so very quickly. When I started, I said to them we need
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to act like it's our own company
and and acting like this help us to
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really having a sort of photonomy at
the beginning and also the decisions. And
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I was followed by the by the
exact on this, which was very good.
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So we started to do a lot
of firing, as I was saying,
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a lot of pipeline generations. So
to talk about do some some awareness
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and very quickly what the shop,
the team is. We need to be
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we are Europeans, we are not
we are working for American company, but
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in Europe people don't buy into American
stories. So at the beginning some can,
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but you need local references. So
I work here key. We were
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really a customer maniac to make sure
that we'll have a lot of customers to
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to start and also really really to
have the right references. And as soon
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as we have this, we had
some some good successes in the UK.
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I was looking outside to see where
we will go and we need a dive
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analysis on the market. So it's
it's linked to through snow flake. But
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we went first to the nordics.
So nordix is a very interesting region.
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So it's multiple countries, but they
have similarities and they are very texts textile
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and they are able to take rest
and also buy nature. We are cloud
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solutions. They won't have an infrastructure
and and we went there. We were
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quite successful in Addis and after that
we after at the end of your one,
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I Open Germany and friends, and
now we are fifteen countries with a
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partner ecosystems that help us to operate
in in twenty one countries. So I
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can give way more details, but
it was a little bit the journey,
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the journey where it was very important
to have this histare mindset at the beginning,
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because when you are probatly unknown on
the market, you need to ask
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some people that can trust you.
Okay, that makes senseiple thanks for that.
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Well, I think what a question
coming up in the in the Q
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and at maybe we can address now, because I think there is a little
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bit of an interesting stories. We've
got a Frenchman in London. That's too
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on the call today, guys.
But you know, the question is that
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there is a seems to be a
UK attraction for us thought up or even
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straightly start up in fact, to
start their business from the UK. Does
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any one of you, in particularity, but we have any comment about that
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experience? Reason why is just the
language. You know, I feel it's
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not only the language. So so
I'm trenched and my entry, but honestly
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I won't leave the UK and the
bricks. It was not. Was Not
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something also top of my mind when
you need to rise and I think it's
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a question of it's a difficult sublitional
aspect. But right now what you are
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seeing is in the UK it's easy, probably more easy, to do business.
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Sometimes also the should look at the
dishal agility of the market is extreme
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or goes extending first and we see
the UK as a little US sometimes in
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term of decisions. In the US
people are very plegmatic and and sometimes if
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you go in south Europe or in
certain countries, the question with the question
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more what you what you are doing, and so you need to prove yourself
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in the UK. But there are
fast and taking decisions. I think it's
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still something very affective. I know
that some people are are thinking about I'm
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start sometimes and talk about funsor or
Paris, the but the start topical system
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in forces is great, but it's
still, and I hadd some discussions whose
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still and it's a shame too much, too much located to friends. I
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think the UK as this international exposure
that help to still business for American companies,
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at least because I spend my life
and doing that, working for American
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companies in Europe. Yeah, now
agree from our experience what we see,
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and in fact we have had the
conversation with a couple of companies were lighting
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up by Pios, I would say
next six to twelve months were clients of
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of operaticts and we actually started them
in Europe outside of the UK, simply
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because in the UK they would have
some very, very strong competition, lots
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of vendor that already there. And
you go to France, you go to
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Germany, you go to Italy.
I think there is also a lot of
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cliche about this country. You know, you can't sell in France if you
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don't go for lunch with people.
You can sell in Germany from you know,
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I don't believe that. I do
go and don't give why? Yeah,
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yeah, that's that's that's not that's
typical as just for and you got
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to do that. But you know, there is just cretion. I think
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actually going into markets where people are
as much educated as probably in the UK
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about the issue but have less option, is should be a better but in
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terms of selling in them, of
in term of growing. But Yeah,
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you g seems to be the place
where everybody comes and the competition is relatively
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fierce. I think on this honesting
also. But what I felt, because
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I eat any opens the fifteen different
countries. So so I saw different level
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of maturity. If you get friends, it's it's a fatastic country to be
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with very large companies, but the
time that it's going in a metro market
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you need to have big names and
in the UK, see, I'm coming
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back to this story care I had
this feeling. We had not this feeling,
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but we were able to find a
restate your company, even large one,
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at the beginning. In all the
countries sometimes it takes more time.
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You need to have a lot of
local references before before being at in your
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right place in the mind. I
agree. And there's also the elements establishing
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an entity outside if your core market, you know, which can be really
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expensive given the amount of investment that
it takes pretty rely in France and you
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know some of these other countries where
you know hiring is no small feet,
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especially for those for few to Goo. I give you a lot of credit
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for getting people on board because it
does require a lot of commitment and investment
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forward and you have to have the
legal resources and outside of the the UK
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and Ireland market. But I think
the other thing is just having the resources
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for early stage companies to get technical
support and also you know the amount of
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emphasis and you know countries like France
and as you move your way down Europe,
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there's an increasing emphasis on hardware solutions
versus software and staff, and that's
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another element that a lot of innovation
is coming from, from cloud based and
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cloud for security are companies in general. I'm from security, so it just
328
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kind of rolls right off the time. But securities also obviously a big component
329
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of that. With you law and
GDPR. Yeah, you know, in
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our particular case we since we had
a privacy centers. Would we when we
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launched? Today, I would say
we're probably more around kind of data management,
332
00:24:57.390 --> 00:25:02.150
but because of that we did actually
go into Europe quite early. We
333
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did also launch a UK. It's
our largest European office and headquarters for us
334
00:25:07.259 --> 00:25:10.900
for international would yeah, it's you
could you can hire more easily, you
335
00:25:10.980 --> 00:25:15.420
can fire more easily. It's easier
to create an entity. I think it's
336
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a nice kind of in between.
It's not as risk averse as the continent.
337
00:25:19.299 --> 00:25:23.410
Generally speaking, you don't need to
have twenty referenceable customer first to win
338
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your first people are willing to take
a little bit more wrest. Not as
339
00:25:26.529 --> 00:25:30.009
much as the US, but from
the little bit. Yeah, I think
340
00:25:30.049 --> 00:25:33.210
it's a just a very convenient place
water. I'm said that there's clearly business
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00:25:33.250 --> 00:25:36.920
everywhere. Verdi starcher efect with people, friends, if people Germany, Switzerland,
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00:25:37.839 --> 00:25:41.880
you're a place. And what about
the shortage of talents? Speaking about
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the people and recruiting people. So
we speak about the risk take and stuff
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like that. So probably remember starting
operatics nine years ago. There's been and
345
00:25:52.549 --> 00:25:53.910
we still not, a Unicorn.
Believe it or not, Dmitry, this
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00:25:55.069 --> 00:26:02.549
is this is the call tiger.
This is absolutely not fair. But I
347
00:26:02.710 --> 00:26:07.259
remember going to conferences. Could beat
we made the a big data out security
348
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conferences as as the dimension. You
know our saying in the musquely center maybels
349
00:26:12.460 --> 00:26:17.859
probably double in size. So there
is more than a school those vendors.
350
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Of course not. Not only it's
not a European problem, I think it's
351
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also in the US. How do
you find the right resources when there is
352
00:26:23.769 --> 00:26:30.009
so much demon for killer tech people, killer marketing people, killer sells people?
353
00:26:30.930 --> 00:26:34.000
It's got to be very, very, very difficult to find the right
354
00:26:34.079 --> 00:26:38.160
people. Yeah, a lot of
early stage companies rely on their VC's for
355
00:26:38.240 --> 00:26:41.920
that, in addition to specific,
you know, talent agencies. We have
356
00:26:42.000 --> 00:26:45.960
a whole talent team that's dedicated specifically
for that purpose. But it but you're
357
00:26:45.960 --> 00:26:51.470
ready to chat. Yeah, that
we couldn't arget it as we've gotten a
358
00:26:51.509 --> 00:26:55.430
bit more mature and the wherewithal,
and obviously this is where having a uniform
359
00:26:55.470 --> 00:27:00.910
kind of label is helpful. But
frankly, going to your older, more
360
00:27:00.950 --> 00:27:03.380
stargy competitors, I think it's a
great place to our group right. I
361
00:27:03.500 --> 00:27:08.420
think they have less positive kind of
features or outcomes or possibilities and I think
362
00:27:08.539 --> 00:27:12.220
they're a great there. There are
trained, they know your space. You
363
00:27:12.299 --> 00:27:17.529
can make the productive and in months, not nine months, and so I
364
00:27:17.650 --> 00:27:21.049
think for us across the board.
They've already established beach ads and a lot
365
00:27:21.089 --> 00:27:25.410
of these places, and I think
we proactively go and Chargett kind of older,
366
00:27:26.009 --> 00:27:30.119
slower competitors that were in that kind
of the data security, data privacy
367
00:27:30.160 --> 00:27:33.920
jmats with space. Yeah, okay, yeah, next, perfect sense.
368
00:27:33.400 --> 00:27:37.759
So the mass. Moving on to
you and from a marketing perspective a little
369
00:27:37.839 --> 00:27:41.440
bit more now. What is it
like for a market ought to be bolt
370
00:27:41.640 --> 00:27:47.869
of a fast growing company. How
do you manage the multiple strategy to brending?
371
00:27:48.549 --> 00:27:52.950
I guess you've got the part to
play because you know, coming back
372
00:27:52.990 --> 00:27:55.509
to some of the things that we
discuss, already know about how do you
373
00:27:55.630 --> 00:27:57.509
put a valuation on the company?
I think if you make a lot of
374
00:27:57.740 --> 00:28:02.700
noise and people see you everywhere and
you've been good PA and you active,
375
00:28:03.539 --> 00:28:07.660
that may end. So what's the
journey from a market to all positive?
376
00:28:07.700 --> 00:28:11.579
I think I will follow arkly from
what Tebow was saying and which is and
377
00:28:11.740 --> 00:28:15.009
how he started in Europe. I
think the varieties that you're going to have.
378
00:28:15.210 --> 00:28:19.410
First is establishing. Need some awareness. What are you standing for and
379
00:28:19.490 --> 00:28:23.250
validated? I totally agree with t
bows point about having customers the voice of
380
00:28:23.289 --> 00:28:27.160
the customers very powerful to validate you. That's where you how you go from
381
00:28:27.160 --> 00:28:34.200
ristakers to more conservative customers and really
get your name out frequently, but always
382
00:28:34.200 --> 00:28:37.480
associated to value. And then the
other varieties, of course, what I
383
00:28:37.519 --> 00:28:42.069
would call them and generation. But
how do you contribute also to to revenue
384
00:28:42.950 --> 00:28:48.029
and how do you start really focusing
on that value to get the right conversations
385
00:28:48.109 --> 00:28:52.630
going and get yourselves engine and get
your also ecosystem of partners? That's how,
386
00:28:52.670 --> 00:28:56.700
I think, you can directly contribute
to growth, and so those would
387
00:28:56.700 --> 00:28:59.980
be the two parieties, but I
think it's also about how you connect those
388
00:29:00.059 --> 00:29:03.140
and how you connect marketing to the
rest of of the of the company.
389
00:29:03.220 --> 00:29:07.339
I think the focus is critical.
There are always many, many opportunities.
390
00:29:07.259 --> 00:29:11.250
The business is Nimble and small,
so it could do a lot of things,
391
00:29:11.369 --> 00:29:14.890
but it's really on what are you
going to choose in alignment with your
392
00:29:14.970 --> 00:29:17.930
self, steam or your partner team? What are you going to focus on?
393
00:29:18.170 --> 00:29:21.410
Customers? For us, being a
cloud company, as did, was
394
00:29:21.490 --> 00:29:26.440
mentioning was it's our major differentiator and
also it's no Freequ're doing that uprotection,
395
00:29:26.960 --> 00:29:30.319
which historically has been mostly market of
hardware and software, but from the cloud
396
00:29:30.400 --> 00:29:33.880
in assass model. So how do
we stay always focused in everything we do
397
00:29:34.359 --> 00:29:38.230
on that aspect? I think the
other element is the clarity. You can't
398
00:29:38.230 --> 00:29:42.990
afford to to be a bit vague. So you need to clearly state the
399
00:29:44.069 --> 00:29:48.069
value and be consistent about how you
talk about the value. Messages your vehicle
400
00:29:48.230 --> 00:29:52.180
to do so, and you always
need to highlight your different being consistent on
401
00:29:52.259 --> 00:29:56.099
that aspect, I think is pretty
good. That's what helps snowball the DM
402
00:29:56.140 --> 00:30:00.900
engine and awareness aspect. And then
the third element is always have an eye
403
00:30:00.940 --> 00:30:06.380
on on growth. We spoke a
lot about being becoming a Unicorn, being
404
00:30:06.420 --> 00:30:10.210
a mounthstone. Fine, but what's
the journey beyond it? I think our
405
00:30:10.289 --> 00:30:14.009
goal, all of us, is
to build solid businesses, keep on delivering
406
00:30:14.130 --> 00:30:18.849
value and expanding how we can create
this value. So this notion of skill
407
00:30:18.009 --> 00:30:22.000
in mind in a way, on
a marketing side, who are you going
408
00:30:22.039 --> 00:30:25.079
to hire? They're going to be
your foundation for the for the next year.
409
00:30:25.559 --> 00:30:29.279
How are you also scaling the way
you engage with your customers, your
410
00:30:29.359 --> 00:30:32.559
partner, but also how you learn? I mean what's fascinating, especially about
411
00:30:32.599 --> 00:30:36.430
sales businesses is how everything is connected
and we have a wealth of data so
412
00:30:36.589 --> 00:30:40.509
how do you vary early on on
the marketing, but not only marketing,
413
00:30:40.549 --> 00:30:44.390
marketing and cells, etc. How
do you keep on on learning and finding
414
00:30:44.829 --> 00:30:49.180
the the needle movers? There's never
enough time and resources. So how do
415
00:30:49.259 --> 00:30:52.940
you really learn to identify, I
didn't fight it, the good opportunities and
416
00:30:53.099 --> 00:30:56.980
just just move forward and keep on
growing? Yeah, now that makes sense.
417
00:30:57.180 --> 00:31:00.660
So it's almost like it feels like
a journey of free inventing yourself.
418
00:31:00.700 --> 00:31:03.849
Pretty much are the time looking,
listening to customers, listening to what's opening
419
00:31:03.890 --> 00:31:07.769
in the market and kind of adapting
your strategy to what's going on coming staying
420
00:31:07.809 --> 00:31:11.130
through to your principles. But I
do think indeed it's it's a good thing
421
00:31:11.170 --> 00:31:15.930
to be opportunistic and you should be
in a position where you can see the
422
00:31:15.250 --> 00:31:21.720
bettunity shut. All right, so
question for all of you guys. Recently
423
00:31:21.759 --> 00:31:26.039
we we you look at from the
what I guess, from the top of
424
00:31:26.119 --> 00:31:30.240
the mountain of being part of having
been part of the Unicorn Journey. But
425
00:31:30.519 --> 00:31:34.430
let's talk about the challenges now you
know. So I'd like to go around
426
00:31:34.430 --> 00:31:37.390
the table he and maybe we can
start with you, teable, because you
427
00:31:37.910 --> 00:31:41.670
recruited a fir amount of people.
You went into a different region and stuff
428
00:31:41.750 --> 00:31:45.630
like that, and you actually we
had the podcast where we discuss about some
429
00:31:45.670 --> 00:31:49.579
of the challenges that you you came
across. But yeah, you're not get
430
00:31:49.619 --> 00:31:53.819
US started on the challenges to the
journey of becoming a Unicorn. Yeah,
431
00:31:53.819 --> 00:31:57.980
yeah, you know, it's it's
real linked to just the conversation we just
432
00:31:59.140 --> 00:32:04.049
had. So one of one of
the biggest challenges irony, and I ring
433
00:32:04.130 --> 00:32:07.730
the right people and iron fast.
So, and it's very, very defound
434
00:32:07.769 --> 00:32:12.450
by country. So, as I
said, so the ISTIC. Your mindset
435
00:32:12.690 --> 00:32:15.880
is not, you know, Aus
meant said everywhere Germany. You need you
436
00:32:15.960 --> 00:32:21.680
need to pull yourself before iron a
playoffs on the market. You can find
437
00:32:21.880 --> 00:32:27.759
on me more more this kind of
commidates in audics in UK or these alons.
438
00:32:27.799 --> 00:32:32.069
I'm slam the spinal scale that we
had at one point. I think
439
00:32:32.150 --> 00:32:37.430
we were iron keep personally week.
So we became a machine to hire.
440
00:32:38.109 --> 00:32:43.230
Can it worked quite well. What
we did is so it's very ticulous.
441
00:32:43.430 --> 00:32:47.220
I don't necessarily buy into irons that. I don't know at the beginning.
442
00:32:47.619 --> 00:32:52.500
After that, when you have the
decent size, you can you can internalize
443
00:32:52.539 --> 00:32:55.539
this. At the beginning, it's
almost impossible and we took like three head
444
00:32:55.619 --> 00:33:00.490
and tels that we split in different
regions and each region they had they were
445
00:33:01.049 --> 00:33:06.609
unique on this market. So they
they is cusiblity. So I always use
446
00:33:06.769 --> 00:33:08.970
what is rare is that continue.
So if you if you are in slight,
447
00:33:09.089 --> 00:33:12.730
when you when you sell your house, if you are in one of
448
00:33:12.809 --> 00:33:15.440
the real estate agency, we want
to see your house, even if it's
449
00:33:15.440 --> 00:33:19.839
a very nice one. So we
two who have only one head ender of
450
00:33:19.920 --> 00:33:25.160
the origin and it worked quite quite
well. Linked to the I ring one
451
00:33:25.240 --> 00:33:35.029
mistake I did and we started solient
countries and of for one country, we
452
00:33:35.190 --> 00:33:38.630
didn't stop with a leader and somebody
that could be a leader lookingly in this
453
00:33:38.789 --> 00:33:45.220
country. So we started to hire
individuals and and we realize it was a
454
00:33:45.259 --> 00:33:49.539
mistake and it took us like six
nine months to fix. So if you
455
00:33:50.579 --> 00:33:53.700
if you need to hire and rule
in different countries, you need to have
456
00:33:53.819 --> 00:33:58.569
somebody that can be the future leaders, even if it's not somebody that is
457
00:33:58.609 --> 00:34:01.650
a manager straight away. Why?
Because the team will need that and some
458
00:34:01.809 --> 00:34:07.369
countries in Europe have so many specificities
that an e leader is is very important
459
00:34:07.170 --> 00:34:12.400
and litterally, to come back to
what the meeting was saying. Don't necessarily
460
00:34:12.440 --> 00:34:15.800
agree on one point. So I
think you are perfectly right thing on if
461
00:34:15.880 --> 00:34:23.789
you look at engineering, our precells
ore or sometimes marketing and product marketing people,
462
00:34:24.309 --> 00:34:28.949
it's easier if it's coming from the
market where we were spuggling is too
463
00:34:28.989 --> 00:34:35.949
higher. Very small seals sell the
people and they are not what might also
464
00:34:36.030 --> 00:34:39.739
we did some mistakes and it's not
necessarily a good idea of going after the
465
00:34:39.780 --> 00:34:45.179
LEGAS companies. So if you are
disco keeps snow, shake at being was
466
00:34:45.300 --> 00:34:50.420
really was not the better club,
but real cloud that are also replacing a
467
00:34:50.420 --> 00:34:55.329
legacy in solutions and on the legacy
solutions sometimes like big DIGO, those of
468
00:34:55.409 --> 00:35:00.170
the market, and it's not necessary. Where you will find champion builders or
469
00:35:00.329 --> 00:35:06.570
people that can wear where people can
buy from them, because when, if
470
00:35:06.730 --> 00:35:08.719
not, if they were like this. So I'm not saying everybody's like that.
471
00:35:09.000 --> 00:35:14.000
Of course you are very good players. It's ideal situation of finding the
472
00:35:14.079 --> 00:35:20.199
good commugates in competition, but we
realize that the best sells people. I'm
473
00:35:20.239 --> 00:35:22.949
talking about the cells, not the
rest. The best set people are not
474
00:35:22.269 --> 00:35:29.150
necessary seeking with pure competition of companies
that you are replacing when you are a
475
00:35:29.989 --> 00:35:35.510
market, market leader on this,
because after that learning the market are on
476
00:35:35.670 --> 00:35:39.219
the cell side is not so complex
and as soon as you have people coachable,
477
00:35:39.579 --> 00:35:43.980
they can learn and they can they
can scale. But what if he
478
00:35:44.059 --> 00:35:47.619
was seeing on all the other functions? I agree that. Obviously the competition
479
00:35:47.699 --> 00:35:52.369
market is absolute clear, absolutely too. So I did some mistakes on these.
480
00:35:52.489 --> 00:35:54.570
I hire thinking again. We have
some people they we don't book quickly,
481
00:35:55.050 --> 00:36:00.210
but I realize that that's all easy
reach. The richruly needs and some
482
00:36:00.329 --> 00:36:08.199
people absolutely of absolutely Brillian. So
you just challenge is I rene defin shop
483
00:36:08.639 --> 00:36:13.679
shop from your perspective, demetrue,
because I guess it was your rule and
484
00:36:13.800 --> 00:36:15.639
being confounder, you probably have much
more aspects such as, you know,
485
00:36:15.760 --> 00:36:21.750
product development, and we're that sort
of great stuff. So I'm suspecting that
486
00:36:21.909 --> 00:36:23.949
that's got to be or so something
that needs to be evolved of all time.
487
00:36:23.989 --> 00:36:29.269
You need to have more resources.
You know have you face some challenges
488
00:36:29.269 --> 00:36:31.389
around that and we decent challenges and
you know, I think you know what
489
00:36:31.469 --> 00:36:35.980
they want to kind of comment on
is also I think it's important for people
490
00:36:35.980 --> 00:36:39.059
who are kind of looking at the
whole kind of market space also understanding that
491
00:36:39.099 --> 00:36:44.219
there's kind of a downside. I
think it does create certain inefficiency to the
492
00:36:44.260 --> 00:36:46.329
market right where. You know,
historically, I think you look at the
493
00:36:46.369 --> 00:36:50.650
lot kind of like the first five
years, the two thousand tens, everything
494
00:36:50.769 --> 00:36:53.409
was really more oriented because there's lots
of money floating around. was more about
495
00:36:53.489 --> 00:36:58.650
sales efficiency, right, so you
wanted to know exactly how much one dollar
496
00:36:58.769 --> 00:37:01.800
marketing would drive in terms of dollars
of revenue. Publicly, can you know
497
00:37:01.840 --> 00:37:05.559
you got a salesperson? Probably can. They on ramp, and I think,
498
00:37:05.840 --> 00:37:10.679
well, that's still important. I
think the over rotation on funding rounds
499
00:37:10.719 --> 00:37:16.550
and sizes has created more urgency around
it, different type of priority where you
500
00:37:16.590 --> 00:37:22.909
want to increase your can you want
to work process and and upsell, to
501
00:37:22.030 --> 00:37:24.550
increase your under tension and so forth. And I do you think that comes
502
00:37:24.550 --> 00:37:29.389
back to the engineering side, right, not just the talent, but you
503
00:37:29.469 --> 00:37:34.460
know, there's more incentive to build
bigger, to go wider, for the
504
00:37:34.539 --> 00:37:37.460
process, for the upsell, and
I think because of that, I did,
505
00:37:37.579 --> 00:37:38.980
he creates more demand, right,
and I think in a lot of
506
00:37:39.099 --> 00:37:43.139
there's this kind of race for talent. And so you know, we're in
507
00:37:43.260 --> 00:37:45.369
Israel, but I think you know
we started maybe there was like two,
508
00:37:45.489 --> 00:37:50.449
three UNICORNS. I think there's forty
seven where we have our engineering, and
509
00:37:50.570 --> 00:37:53.289
so now you start going and scouring
the native like you know where we're all
510
00:37:53.289 --> 00:37:57.730
the all the Jews made, all
the offer of like you create bullet and
511
00:37:58.329 --> 00:38:01.760
every everywhere else, but you're competing
against everybody else, and so I do
512
00:38:01.960 --> 00:38:07.519
think that engineering is become harder and
I think the whole trend towards Unicorn is
513
00:38:07.719 --> 00:38:14.110
partly to blame because again, you're
more rewarded for building bigger, for having
514
00:38:14.190 --> 00:38:17.789
more products, more modules, more
upsell, Moor Procell, and that creates
515
00:38:17.949 --> 00:38:22.349
sortain in efficitions, be inefficiencies,
but also creates a lot more competition.
516
00:38:22.389 --> 00:38:29.019
Yeah, that makes sense, Dumastry
suns form that. Did any specific challenges
517
00:38:29.139 --> 00:38:34.420
that you see a putting over under
the a game? No, I think
518
00:38:34.460 --> 00:38:38.340
you're on me a. Did he
thank you. Yeah, the road idea
519
00:38:38.460 --> 00:38:43.610
is littered with great intentions and companies
that didn't, you know, pay attention
520
00:38:43.849 --> 00:38:46.210
to what the challenges can be.
I have a few. So building the
521
00:38:46.289 --> 00:38:51.010
company, not just a product.
So investing in operation is a big one,
522
00:38:51.050 --> 00:38:55.280
because you're going to need good data
later and workflows and processes at the
523
00:38:55.360 --> 00:39:00.400
exit. And I would also say, when you're looking at new markets,
524
00:39:00.039 --> 00:39:05.519
your timing to market has to be
very calculated. So it's not just entering
525
00:39:05.559 --> 00:39:08.000
a market, you know, assessing
the size of it, but also understanding
526
00:39:08.199 --> 00:39:13.869
your product market fit for each market
and making sure that you have the corresponding
527
00:39:13.949 --> 00:39:17.070
collateral. So Tibo alluded to that, you know, which is just because
528
00:39:17.110 --> 00:39:22.070
you're popular in the US doesn't make
you popular globally. You have to have
529
00:39:22.150 --> 00:39:24.260
a few global customers that will help
seed that demand. You know, another
530
00:39:24.340 --> 00:39:28.860
markets, but how you go after
those markets? You really have to do
531
00:39:28.980 --> 00:39:32.739
the exercise of understanding what the product
market fit is in each of those specific
532
00:39:32.820 --> 00:39:37.380
like federal for example. You have
to have specific elements in your in your
533
00:39:37.420 --> 00:39:42.409
product and your strategy to make sure
that you have the way to address the
534
00:39:42.489 --> 00:39:47.050
market if it does exist. Another
piece is pricing complexity and making sure that
535
00:39:47.250 --> 00:39:51.929
while you're pricing your product each of
those markets, you also have enough asp
536
00:39:52.570 --> 00:39:55.599
to support a global supply chain.
And then the last recommendation I would I
537
00:39:55.679 --> 00:40:00.880
would make is balancing between engineering and
customer acquisition, because in the very early
538
00:40:00.920 --> 00:40:06.400
stage is a strong emphasis on engineering, but you know, at some point
539
00:40:06.400 --> 00:40:08.550
you have to pivot and really put
the you know the weight of the organization
540
00:40:08.710 --> 00:40:13.349
behind customer requisition, and that's I
think we're Dmitri was going as well.
541
00:40:13.789 --> 00:40:16.230
Yeah, yeah, mad that makes
sense. That makes sense and I think
542
00:40:16.230 --> 00:40:21.739
you operational aspect. He's probably are. It's probably important. Is With Anice,
543
00:40:21.780 --> 00:40:23.619
the first yet you mentioned, because
you're right, if you are developing,
544
00:40:24.300 --> 00:40:29.619
growing, gaining customers and things like
that, and I guess you studied
545
00:40:29.659 --> 00:40:32.340
as someone was developing Softwie, probably
really good at it, with some great
546
00:40:32.380 --> 00:40:37.130
ideas, thinking about stuff like customers
or service, customer supports, putting all
547
00:40:37.170 --> 00:40:42.250
those things in place before you get
stretching on the you know, pressure from
548
00:40:42.289 --> 00:40:44.849
customers. Good to be it's good
to be so Verete. You need to
549
00:40:44.889 --> 00:40:47.289
think of right. So it's about
it's about planning it before it technically happened.
550
00:40:47.650 --> 00:40:51.280
Well, what'll happen if you don't
is that you end up, as
551
00:40:51.320 --> 00:40:53.639
a larger organization, having to put
man power to fill in a lot of
552
00:40:53.679 --> 00:40:58.840
the gaps. So you can't auto
made a lot of the stuff fast enough.
553
00:40:58.880 --> 00:41:01.239
So you have to put in operations
from the beginning and really invest in
554
00:41:01.320 --> 00:41:05.429
that area, because if not,
then you just end up with a longer
555
00:41:05.469 --> 00:41:08.230
term or painful exercise. Yeah,
yeah, thank you to day. That
556
00:41:08.389 --> 00:41:13.349
makes perfect sense to us. About
to you the from a marketing perspective?
557
00:41:13.349 --> 00:41:17.739
Any specific challenges? Friction point that
you came across? Your new does work
558
00:41:17.780 --> 00:41:22.300
to us? Yeah, thanks.
The the biggest challenge on a marketing inside
559
00:41:22.340 --> 00:41:28.739
US also to propose a solution that
was very far from the habits of the
560
00:41:28.780 --> 00:41:32.409
markets. I mean we're addressing a
market that has four years about hardware software,
561
00:41:32.530 --> 00:41:37.170
but in a certain way, and
we knew there was a market bid.
562
00:41:37.329 --> 00:41:42.090
We had pricing that was easy to
consume, easy to understand, but
563
00:41:42.170 --> 00:41:45.610
it was really a change of behavior
and what we did, but we had
564
00:41:45.690 --> 00:41:47.760
to do, is knowing that we
were on the right side of history,
565
00:41:47.800 --> 00:41:52.760
coming from the cloud offering a SASS
product. But we had to really push
566
00:41:52.840 --> 00:41:58.239
that difference forward and really prove the
value easily showing the difference of experience,
567
00:41:58.400 --> 00:42:04.429
showing that in their context, how
those potential customers can really create a created
568
00:42:04.469 --> 00:42:07.469
a lot of value, but with
a partner racer system, with the customers
569
00:42:07.510 --> 00:42:13.590
themselves. It took efforts to really
find you in that approach, which is
570
00:42:13.670 --> 00:42:15.659
a we know we're asking you to
make an effort, but here's the value
571
00:42:15.699 --> 00:42:21.019
you can get and really pay our
engagement with that, with that value.
572
00:42:21.380 --> 00:42:23.099
And when you do this right and
we have weapons we can use o this
573
00:42:23.219 --> 00:42:28.699
could not like trials and PC's.
You can do a very easily and tooken
574
00:42:28.739 --> 00:42:31.769
marketing and cells, but that's when
you you start getting those first customers,
575
00:42:31.849 --> 00:42:36.250
then you can actually go through that
cycle. But also, I mean,
576
00:42:36.289 --> 00:42:39.409
did you was talking about the the
important sub operations. This, everything that
577
00:42:39.489 --> 00:42:43.489
I said can sound very costly.
So this is why you need to also
578
00:42:43.530 --> 00:42:47.679
have a very strong operational background so
that you really understand more about your audience
579
00:42:47.760 --> 00:42:52.639
and about how your organization behaves.
That's where you can find what really moves
580
00:42:52.679 --> 00:42:57.679
the needle. Yeah's to eliminate as
much friction as possible right for the customer,
581
00:42:57.760 --> 00:43:00.030
because there's so much competition right now, especially in a SASS world where
582
00:43:00.389 --> 00:43:05.750
there's a product led growth kind of
mindset, you know, with giving access
583
00:43:05.750 --> 00:43:08.630
to your product first and then going
through sales and marketing. And that's actually
584
00:43:08.670 --> 00:43:15.059
we did a report recently where we
were analyzing the market for startups and we
585
00:43:15.139 --> 00:43:20.099
ask a hundred DCS to vote basically
on who who did they think were the
586
00:43:20.460 --> 00:43:23.260
you know, exciting startups and and
number one last year it's not like which
587
00:43:23.539 --> 00:43:28.210
is no surprise. But this year, you know, at the top was
588
00:43:28.250 --> 00:43:30.050
Hashi Corp and we've got data breaks
and they pier and a lot of these
589
00:43:30.090 --> 00:43:34.369
other, you know, upandcomers.
I think the big idea might actually be
590
00:43:34.409 --> 00:43:37.969
on there as well. And so
it's, you know, taking a look
591
00:43:37.969 --> 00:43:42.519
at at organizations from that manage point
of how are you going to market and
592
00:43:43.280 --> 00:43:45.519
so not only are you able to
address it, but then how more,
593
00:43:45.800 --> 00:43:51.679
how much more difficult are you to
work with then your competition? And if
594
00:43:51.719 --> 00:43:54.829
the answer is very then you're going
to end up feeling that in your in
595
00:43:54.909 --> 00:43:59.829
your revenue and your top line.
That makes sense, and he's no racial
596
00:44:00.670 --> 00:44:05.630
top line to investments into sort of
aspect that the company uses their rule of
597
00:44:05.710 --> 00:44:08.829
Saboy. It is like a specific
for each organization you say did in time
598
00:44:08.949 --> 00:44:15.059
of what you would advise as a
VC. So if there's a ratio there,
599
00:44:15.659 --> 00:44:16.860
yes, like, for example,
would you say, look, you've
600
00:44:16.900 --> 00:44:22.659
good to read, Invest Fifty percent
of your revenue for growth, you know,
601
00:44:22.739 --> 00:44:25.170
reinvesting the money. Or I guess
there is reinvesting in there is also
602
00:44:25.210 --> 00:44:30.610
using investment, I'll be being made. But is there is there a specific
603
00:44:30.690 --> 00:44:36.610
investment that is required or ratio that
you would look at to to advise any
604
00:44:36.730 --> 00:44:40.239
cu or co founder to to re
invest in that growth. There there is
605
00:44:40.280 --> 00:44:43.639
a ratio, I'm sure. I
don't have any numbers for you. I
606
00:44:43.679 --> 00:44:47.400
think it's somewhat dependent on what space
you're in and also what you're what stage
607
00:44:47.519 --> 00:44:51.880
you're at, because you know when
you're at an earlier stage you're going to
608
00:44:52.519 --> 00:44:55.150
spend the majority of your of your
money on engineering and then, little by
609
00:44:55.190 --> 00:45:00.670
little, you're going to reinvest,
you know, into growing the team and
610
00:45:00.750 --> 00:45:04.829
then, you know, growing into
the market space. So I don't have
611
00:45:04.869 --> 00:45:07.739
a specific ratio to me sure if
you have any ideas on that. Yeah,
612
00:45:07.820 --> 00:45:10.659
so I think I think as as
you pointed out, I think you
613
00:45:12.099 --> 00:45:15.420
kind of change the topic and kind
of focus on or not changed to topic,
614
00:45:15.460 --> 00:45:20.099
but as you kind of grow out
by kind of CD, you're you're
615
00:45:20.179 --> 00:45:23.889
much more interested in demand generation and
building pipeline and converting pipeline and, you
616
00:45:23.969 --> 00:45:27.889
know, shortening the BOC's and increasing
wind rates and all those type of things.
617
00:45:28.250 --> 00:45:30.610
Like I said, I need the
One tabby at, though, is
618
00:45:30.690 --> 00:45:35.050
I do think that as more money
kind of as these companies are will track
619
00:45:35.130 --> 00:45:38.639
more money engineering. Historically, I
think of my prior to companies to start
620
00:45:38.679 --> 00:45:42.519
taking kind of a you know,
as more I don't say maintenance. You
621
00:45:42.559 --> 00:45:45.920
still innovated, but it wasn't as
as top priority is some of these kind
622
00:45:45.960 --> 00:45:50.989
of funnel at issues. I do
think now, as people are trying to
623
00:45:51.070 --> 00:45:57.829
increase their increase their kind of a
total addressable market, that you're seeing constant
624
00:45:57.909 --> 00:46:01.389
innovation. Right, there's more pressure. And remember you're competing as other startups
625
00:46:01.429 --> 00:46:06.059
that are also uniforms. Everyone's either
you turn left, does a unit corning
626
00:46:06.099 --> 00:46:09.179
term right, there's a unicorn,
and so in every pool horde, I
627
00:46:09.260 --> 00:46:15.139
think in a category, you get
multiple UNICORNS and everyone is out there building.
628
00:46:15.340 --> 00:46:19.769
And so I you think there is
more pressure now to build and innovate
629
00:46:19.889 --> 00:46:23.449
on a continuous passion and make sure
that nobody can comfort below you, nobody
630
00:46:23.489 --> 00:46:28.250
can comfortable above you, nobody can
come from the side of you and so
631
00:46:28.409 --> 00:46:30.010
forth. So I do think that
that is something that I haven't seen my
632
00:46:30.130 --> 00:46:36.119
prior companies but I'm seeing now a
little bit. Okay, yes, thanks,
633
00:46:36.199 --> 00:46:38.119
bad to retreat. So I was
a question for you. Did if
634
00:46:38.159 --> 00:46:42.559
I was to invest my money,
you know, is there from a VC
635
00:46:42.719 --> 00:46:49.190
P aspective. What are the most
promising industries that that tree days are routine
636
00:46:49.349 --> 00:46:54.710
too as becoming the next round of
unique columns. Yeah, I mean,
637
00:46:54.750 --> 00:47:00.349
if you look at, you know, the the report that we just published,
638
00:47:00.389 --> 00:47:06.059
there were a handful of elements in
there that were trending to show what
639
00:47:06.340 --> 00:47:08.900
what is a strong investment right now. Those have a lot to do with
640
00:47:09.500 --> 00:47:14.900
collaboration and productivity solutions. It has
a lot to do with data and data
641
00:47:14.940 --> 00:47:20.730
management, governance and then security.
So those are the three sort of primary
642
00:47:20.769 --> 00:47:24.250
vectors that are that are feeling a
lot of investment. But I think traditionally,
643
00:47:24.289 --> 00:47:29.090
when you look at infrastructure, you
look at cloud native applications, you
644
00:47:29.210 --> 00:47:34.760
look at data and analytics and artificial
intelligence, there's there's a lot of there's
645
00:47:34.800 --> 00:47:38.159
a lot of great solutions out there. The question really is about more about
646
00:47:38.159 --> 00:47:40.760
the team and the founders, you
know, and making sure that you've got
647
00:47:42.280 --> 00:47:46.030
great people that have the experience,
ideally and have done it before successfully.
648
00:47:47.070 --> 00:47:52.150
Good thanks, Bad D. that's
question for you guys, and maybe we
649
00:47:52.230 --> 00:47:57.110
can file straight very quickly, but
if you had one tip to share,
650
00:47:57.230 --> 00:48:01.739
the number one tip fall start to
bludails, that becoming or aiming to become
651
00:48:01.780 --> 00:48:09.019
the next Unicom, which would be
that tip. Gay. Anyone can go.
652
00:48:09.219 --> 00:48:13.889
What would be a te that you
would suggest? So I look,
653
00:48:14.010 --> 00:48:15.690
I would say, and this is
true, I think for many companies,
654
00:48:15.730 --> 00:48:19.730
and I think it's the it's the
first kind of value from Amazon and it's
655
00:48:19.809 --> 00:48:22.050
the first value for US ours.
It's a single word around care. I
656
00:48:22.130 --> 00:48:24.889
think the importance of customers right.
At the end of the day, you're
657
00:48:24.889 --> 00:48:30.559
building software enough for yourself, although
you may be a proxy for for the
658
00:48:30.639 --> 00:48:34.519
buyer, but alfully you're building it
for somebody, whether it's a consumer,
659
00:48:34.719 --> 00:48:37.960
whether it's small business, whether it's
a large enter prize. And I think
660
00:48:37.079 --> 00:48:40.429
throughout your kind of journey, whether
it's in the initial stages or trying to
661
00:48:40.469 --> 00:48:45.670
define product market and you're kind of
developing something, whether it's later when you're
662
00:48:45.670 --> 00:48:49.230
trying to kind of appeal and acquire
these customers, or even further later when
663
00:48:49.230 --> 00:48:52.429
you're really trying to not only keep
these customers the grow these customers, I
664
00:48:52.469 --> 00:48:58.780
think the importance of customers is paramounts
right, treat them like kings and Queens
665
00:48:58.860 --> 00:49:01.739
and I think you know, a
happy customer means a happy, happy,
666
00:49:02.019 --> 00:49:10.809
happy entrepreneur or life. Yeah,
too much you vote. Yeah, I
667
00:49:10.889 --> 00:49:15.610
can, I can sw tints.
I agree with what need to just say
668
00:49:15.650 --> 00:49:20.730
that on top of that. So
probably not to have too much in mind.
669
00:49:21.250 --> 00:49:22.849
Okay, I want to become a
Unicorn. So if you focus only
670
00:49:22.969 --> 00:49:28.199
on that at the beginnings or earlier, you will you will fail if it's
671
00:49:28.239 --> 00:49:32.199
your only objective. I will say
what makes you so successful probably in the
672
00:49:32.320 --> 00:49:39.469
market, whatever the organization, and
is accountability. So making sure that every
673
00:49:39.630 --> 00:49:46.349
people, every single service organization,
they are all accountable for success and when
674
00:49:46.429 --> 00:49:51.869
everybody's working in the same direction,
it's very important. So seeing I was
675
00:49:51.909 --> 00:49:55.260
always asking to the team was when
you finish or shower or in the morning
676
00:49:55.380 --> 00:49:59.420
or at night, you need to
look at yourself in the mirror and ask
677
00:50:00.179 --> 00:50:04.699
why I continue to the success of
this company or this region or this country
678
00:50:05.340 --> 00:50:10.210
and and the and be honest with
yourself, because nobody is perfect and sometimes
679
00:50:10.530 --> 00:50:15.329
you have some high and low but
if you know that you are you are
680
00:50:15.409 --> 00:50:22.000
contributing. It's exactly a something important
and linked to accountability. When you when
681
00:50:22.039 --> 00:50:30.840
you start a business and you build
from their all experience. Is is very
682
00:50:30.840 --> 00:50:36.150
important to lead by example. So
leader most of the time respected if they
683
00:50:36.230 --> 00:50:39.789
fight on the field with their team, especially at the beginning. So you
684
00:50:40.190 --> 00:50:45.869
will be respected by your teams if
you're able to help them and not anecy,
685
00:50:46.030 --> 00:50:51.019
say, judging them at the beginning
of focusing on Kepi. So so
686
00:50:51.099 --> 00:50:55.619
many mistakes, because I'm doing a
lot of advising a role and with also
687
00:50:55.699 --> 00:51:00.739
discussions with certain companies, and sometimes
we say that we want to literally just
688
00:51:01.260 --> 00:51:06.730
use Kepis right away and and focus
on me on that. But you need
689
00:51:06.809 --> 00:51:10.969
to prove yourself and you need to
gain the trust before before doing that.
690
00:51:12.210 --> 00:51:15.730
They are absolutely key, but you
need to use them at the at the
691
00:51:15.769 --> 00:51:19.400
right time. So being there,
leaving by example, being on the field.
692
00:51:19.639 --> 00:51:22.760
You need to be ready for that. For people who are thinking about
693
00:51:22.800 --> 00:51:27.400
a startup experience, you need to
be ready personally, because it's it's a
694
00:51:27.519 --> 00:51:30.480
very, very, very, very
time consuming. It's the best experience,
695
00:51:30.639 --> 00:51:36.829
but it's also extremely, extremely difficult
to do so. But if you have
696
00:51:37.030 --> 00:51:44.550
this mindset of accountability and leadership,
leadership by example, it's it's morelful,
697
00:51:47.340 --> 00:51:51.900
I think. On my end,
I would say be and remain opportunistic.
698
00:51:52.139 --> 00:51:55.500
I know this words may have the
negative connictations in in a wage or others,
699
00:51:55.579 --> 00:52:00.980
but I do think it's important stick
through to your principles, your values
700
00:52:00.059 --> 00:52:04.369
and, as Dmitri said, to
your customers that you'll be you should be
701
00:52:04.369 --> 00:52:07.730
in a position to see his market
or technology opportunities in anable way, and
702
00:52:07.809 --> 00:52:10.889
that's going to have that can have
great impact. I mean an example of
703
00:52:10.889 --> 00:52:16.559
drew. Twenty twelve basically are founders. We wrote the company adds really embracing
704
00:52:16.639 --> 00:52:21.360
the cloud, and that defind what
the company is today. An need becoming
705
00:52:21.360 --> 00:52:24.039
a unique corn and whatnot. So
for a very long time we were the
706
00:52:24.159 --> 00:52:28.000
only company like this. People were
saying, well, that's hard, doesn't
707
00:52:28.039 --> 00:52:31.030
sound like it may work, but
that's what after an even like like covid
708
00:52:31.110 --> 00:52:35.469
and a pandemic. Now every business
is going to the cloud looking to reduce
709
00:52:35.590 --> 00:52:39.590
costs. So I think this this
if your putunistic, you hope, you
710
00:52:39.630 --> 00:52:44.619
have this mindset and you're ready to
if you see value, you're ready to
711
00:52:44.900 --> 00:52:51.780
tease those you'll keep on creating about
you. Yeah, that makes sense there.
712
00:52:51.820 --> 00:52:54.019
Remaining optimistic is is an important to
any but if you're not training a
713
00:52:54.099 --> 00:52:58.539
company, it is a uniquem to
be. Sometimes, when you are running
714
00:52:58.570 --> 00:53:01.889
a like self for people business,
you've got to you're good to keep going
715
00:53:02.250 --> 00:53:07.969
as good. Did you anything to
adds? Yeah, in addition to hiring
716
00:53:07.449 --> 00:53:13.480
relentlessly optimistic people, I would also
ask yourselves as a founder, who do
717
00:53:13.519 --> 00:53:16.360
you want to be when you grow
up, and then determine what's the right
718
00:53:16.400 --> 00:53:21.679
business model and the right rats to
market, because nailing those two things are
719
00:53:21.679 --> 00:53:27.630
absolutely critical, and sometimes you have
to try more than one and see where
720
00:53:27.670 --> 00:53:30.269
the market is, because it's one
thing to know who your customer is and
721
00:53:30.429 --> 00:53:31.829
to have a solution for them,
it's another to figure out how to get
722
00:53:31.869 --> 00:53:35.869
to them, and that's where,
you know, I think a lot of
723
00:53:35.949 --> 00:53:40.269
mistakes remain, is trying to always
go direct or to try to go to
724
00:53:40.460 --> 00:53:45.380
large enner prize instead of really understanding
that you're a better mid market play and
725
00:53:45.500 --> 00:53:49.980
so you can build out the feature
set or, you know, picking a
726
00:53:50.539 --> 00:53:53.019
the wrong type of channel or not
including distribution. I mean, those are
727
00:53:53.059 --> 00:53:59.329
all really important elements that you have
to establish early on, and that's part
728
00:53:59.369 --> 00:54:02.210
of that product market fit is determining
the right the right route to market.
729
00:54:02.809 --> 00:54:07.530
Suh Okay, yeah, it startsing
muse the end in mind. I'm reading
730
00:54:07.570 --> 00:54:10.840
a book about that actually at the
moment. The seven that bits of ideaffectives
731
00:54:10.880 --> 00:54:15.800
people. So really running about that
little bit more so. Guys, we're
732
00:54:15.840 --> 00:54:19.079
gonna Turne to do question in the
huts. Let me open up the check
733
00:54:19.119 --> 00:54:21.440
to see what we've got in there. I'm going to stop from the bottom
734
00:54:22.480 --> 00:54:28.909
to the the I view observed that
becoming a Unicon is appropriating the true God
735
00:54:28.949 --> 00:54:34.110
off a start, that is,
to create new value that meaningfully change our
736
00:54:34.190 --> 00:54:39.539
customers life. Apologies for physical,
for physical for fields of the gold question.
737
00:54:42.019 --> 00:54:44.619
I think, Dmitri, you can
a touch that at the very beginning
738
00:54:44.659 --> 00:54:47.019
when I was asking you what's ex
when you get to a uniquem look,
739
00:54:47.219 --> 00:54:52.619
I think so. I don't know
about was change. I think it's much
740
00:54:52.619 --> 00:54:55.730
changing a customer life. Things about
right, providing value to a customer.
741
00:54:55.730 --> 00:55:00.050
If you change the life in the
process, that's to effect. But I
742
00:55:00.090 --> 00:55:04.809
don't think anybody, you know,
we're not. We're not forget what that
743
00:55:04.929 --> 00:55:07.679
pill that they take, that book
that then we seees to the series are.
744
00:55:07.480 --> 00:55:09.880
But yeah, I think you the
day of trying to cree value for
745
00:55:10.159 --> 00:55:15.000
a customer right, and that could
be cost reduction. It could basically maybe
746
00:55:15.039 --> 00:55:20.519
provide some type of compliance. Second, help them manage things that are manageable,
747
00:55:20.599 --> 00:55:23.869
like your data, and I think
that's the priority right creating value,
748
00:55:23.989 --> 00:55:27.110
and I think you'll know it when
you have it, because they will want
749
00:55:27.150 --> 00:55:31.989
to pay you money. Yeah,
yeah, that makes sense. Another question,
750
00:55:32.789 --> 00:55:37.260
maybe one for you Toobo, because
you were using your termin energy are.
751
00:55:37.460 --> 00:55:42.579
How do you identify risk taking,
sense wraps and risk taking customers?
752
00:55:43.659 --> 00:55:50.730
Yeah, it's a good it's a
good questions. restake yourselves right, so
753
00:55:50.929 --> 00:55:54.969
to the first question is depending on
what people want to do. So,
754
00:55:55.250 --> 00:56:00.250
for example, if you it's a
little bit like when you do restaking,
755
00:56:00.369 --> 00:56:05.519
when you buy private wikis or shares
in the market. So depending on your
756
00:56:05.679 --> 00:56:10.199
potence to the risk. You have
to those people that they know that if
757
00:56:10.280 --> 00:56:15.079
they arrive early, they win the
wind video. They have a video risk
758
00:56:15.239 --> 00:56:20.269
of fitting, but they can win
video and and you have it's just going
759
00:56:20.309 --> 00:56:24.070
through interviews. You can ask some
specific questions and some people they want and
760
00:56:24.429 --> 00:56:28.989
you need to respect that. They
want to continue their lives. They are
761
00:56:29.030 --> 00:56:32.019
not putting their life at risk.
I can I can speak about my own
762
00:56:32.179 --> 00:56:36.780
experience. It was very fun.
When you start from the all scutures not
763
00:56:36.860 --> 00:56:40.460
see me and you come from very
large companies before. Your way of healing
764
00:56:42.179 --> 00:56:45.219
is changing drastically. So you need
to be prepared for that and some people
765
00:56:45.219 --> 00:56:49.610
are prepared for that and in the
market because they know that if they do
766
00:56:49.769 --> 00:56:52.170
the right risk in their career,
they will they will do that. For
767
00:56:52.329 --> 00:56:59.369
customers it's more you will find an
and it was easier on the UK.
768
00:56:59.969 --> 00:57:02.519
As I said, it's also the
case in a leagues where you have some
769
00:57:02.599 --> 00:57:06.920
people that want to show that they
were the first one to use the technology.
770
00:57:07.800 --> 00:57:12.360
They are they are innovative. So
at the beginning we were focusing only
771
00:57:12.440 --> 00:57:17.989
on technology, technology companies, and
one company will go IPO very quickly,
772
00:57:19.349 --> 00:57:22.869
one of the Super Larger IPO in
the UK very soon, and it was
773
00:57:22.989 --> 00:57:28.070
one of our largest customer at the
beginning. So they are delivering food.
774
00:57:28.389 --> 00:57:34.340
So if you know this de and
and and for them they are extremely,
775
00:57:35.139 --> 00:57:39.500
extremely they are focused on innovation,
they are super pragmatic and they don't they
776
00:57:39.539 --> 00:57:44.449
are not necessary attached to legacy because
they were born in the cloud. So
777
00:57:44.610 --> 00:57:50.289
we were we focused on people that
were understanding US and they decide. They
778
00:57:50.329 --> 00:57:53.010
were very pragmatic, they testing,
they are they were tough, but we
779
00:57:53.449 --> 00:57:57.530
were doing the right things and after
this they took the to the risk.
780
00:57:57.969 --> 00:58:00.880
So it's not. It's not a
secret recipe, but it's more when you
781
00:58:01.039 --> 00:58:07.440
have your technology you need to see
where the fit will go first for people
782
00:58:07.519 --> 00:58:14.190
you will hire and customers. Thank
you and I think would probably getting to
783
00:58:14.710 --> 00:58:17.710
two a to the DL Mack now. So I'm sure everybody's good to some
784
00:58:17.789 --> 00:58:23.349
of those most o business to attend, which is very unfortunate, but I
785
00:58:23.469 --> 00:58:27.110
want you to sign you, guys. So all the penalties, fossil or
786
00:58:27.179 --> 00:58:30.980
for coming on today and sharing your
sorts and insights, it's worth pretty good.
787
00:58:30.980 --> 00:58:32.739
So thank you very much for sharing
a everything that you shall with you
788
00:58:32.860 --> 00:58:38.059
today and for the rest of the
people and the attendees, thank yours for
789
00:58:38.579 --> 00:58:42.610
training in and listening to US guys. Will make sure that we share the
790
00:58:42.889 --> 00:58:47.650
the recording appropriate, least through the
the usual medium, the social medium.
791
00:58:47.690 --> 00:58:52.929
But yeah, thank you again everyone
for coming to then participating to the discussion
792
00:58:53.570 --> 00:59:00.000
here. For us, rights fun. Thank them. Thank you. operatics
793
00:59:00.119 --> 00:59:07.480
has redefined the meaning of revenue generation
for technology companies worldwide. While the traditional
794
00:59:07.639 --> 00:59:12.750
concepts of building and managing inside sales
teams inhouse has existed for many years,
795
00:59:13.150 --> 00:59:17.469
companies are struggling with a lack of
focus, agility and scale required in today's
796
00:59:17.550 --> 00:59:23.619
fast and complex world of enterprise technology
sales. See How operatics can help your
797
00:59:23.739 --> 00:59:30.539
company accelerate pipeline at operatics dotnet.
You've been listening to be tob revenue acceleration.
798
00:59:31.260 --> 00:59:35.340
To ensure that you never miss an
episode, subscribe to the show in
799
00:59:35.380 --> 00:59:38.570
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