Episode Transcript
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You were listening to be tob revenue
acceleration, a podcast dedicated to helping software
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executives stay on the cutting edge of
sales and marketing in their industry. Let's
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get into the show. Hi,
welcome to beat the revenue acceneration. My
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Name is owing them with K and
I'm up today with Jeremy Brown, content
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pocketing manager at crunch base. How
are you today, Jeremy? I'm doing
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amazing. Ray. Thank you so
much for having me. Happy to be
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here. It's an absolute pleasure.
So today we won't to speak about how
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to tell you'll sense team into silk
lead us. But before we go into
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the details, before we still the
conversation, Jeremy, could you Preaz Intron,
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just show side of to all audience
and tell us small about your role
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at crunch base? Sure. So. I've been in the content marketing game
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for now over eight years. So
I've been working with large enterprises and even
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smaller startups, essentially helping them build
Lee generation kind of teams to ultimately drive
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more revenue, and that's what I
do at crunch base. So, as
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you mentioned, on the content marking
manager at crunch base, I focus on
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our bb side of things. We
actually have two sides of the business.
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We have our B Tob and BTC. Most people know crunch base for the
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BTC side of things. So when
you go to crunch Bascom and you interact
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with the data that we have,
that's our BC offering. And so crunch
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base is a platform that's over fifty
five million people are re single year rely
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on to prospect for new business opportunities. Now what does that mean? If
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you're a salesperson, you can actually
use crunch base to find opportunities, to
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actually find companies to sell to.
So, for example, we have this
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really great signal around funding, and
so we track all the funding that company
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is raised. And so let's say
that your salesperson in London and you are
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interested in uncovering companies who raise capital
on the past let's say six months.
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You can use crunch base for that
and actually find companies that are a good
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position to actually buy your product service. And so that's that's how people interact
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with crunch base. If you're an
investor, you can find companies invest in.
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If you're a founder, you can
find them. Bet You can find
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investors. So there's a lot of
ways to actually use the crunch base data.
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Yeah, we've been a we very, very, very familiar. I
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think we've been a relying on crunch
base alert and, as you say,
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the others in term of people getting
fund of Investment and everything. I've been
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super useful for us. So we've
definitely used your solution as a trigger out
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to engage risk prospect so so,
yeah, I to hear. Yeah,
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it's great and yeah, definitely.
Are you very sorrow as well? You
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know, there is some AL solution
that we've seen out there over the yearl's
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probably that anymore now we really put
all eyes in this and let's get with
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this crunch base. But I guess
there's a solution. Will Not a sorrow
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in time of getting all the foundings
in one place. Really all that the
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basis. This is super cool,
guys. Yeah, so coming back to
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you to pick down enough about crunch
based. Are Fantastic as a company.
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You are guys. We often see
CEOS and Cems and also, I level
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executive in general, investing in that
personal brand and, you know, being
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seen as so cleader in their own
industry. It's powerful to help them to
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promote the companies but also to build
up authority and trust within within that business
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communities. But we don't. I
don't believe that you need to really be
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an e level exact to be a
soclet on your industry. Actually, the
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fact that you are walking in the
trenches with clients every day would potentially put
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you in a better place to be, to be also created up in your
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industry and you can have multiple people
working within your organization generating or even content
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that will positively impact the company reputation. So, as my first question,
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could you please elaborate a little bit
on what I just mention and share your
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thoughts on the topic of not just
getting the exact but more people in the
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organization to be so leader and pushing
that personal brand absolutely. Just to give
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some examples, and you know not
that that you don't have to be an
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executive to be a thought leader.
mean the reason you want to be a
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father is is pretty simple. It's
about building trust, and so an easy
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example to illustrate that point is,
let's say Bill Gates. When Bill Gates
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speaks, everyone listens because we trust
what he's saying. Now, obviously he's
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a billionaire, wellknown, so that's
an obvious example. Now here's another example.
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Let's say my dad. So my
dad's a real estate agent. He's
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been a real estate agent for over
thirty years. When I have questions about
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real estate, or if people around
me that know me or connected with me
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have questions about real estate, they
go to him and ask him questions because
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they trust that what he's saying is
the truth and he's very transparent about that.
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And so imagine if your sales team
had that same level of thought leadership
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within their own networks. Now you
don't have to rely on some of the
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tactics that sells people do to actually
sell, and an example of this is
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here in the United States. Use
Car sales people. So use car seals.
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People have a bad reputation of being
individuals who are not very transparent about
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selling. Use Cards. Now,
if you were a person that wanted to
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build your thought leadership, leadership up
in that space, imagine if, instead
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of not being transparent, you were
transparent. Imagine if you talked about the
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cost of a car and why it
cost that particular number. Imagine if you
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talked about the deans and the dents
and the history of the car. Imagine
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the transparency that you're exhibiting that way. Now, from a consumer perspective.
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That trust is extremely important. At
the end of the day, we want
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to buy from people that we trust. Now, it's interesting about business is
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that, from sales to marketing,
we tend to either sell a product or
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market a product in a way that
we as consumers would not be attracted to.
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We would not be interested in that
particular way of selling or marketing.
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And so what's interesting is why don't
we sell or market a product in a
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way that we would want to be
sold to or marketed towards? And so
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being a thought leader at the end
the day it's building that trust with a
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particular target audience and an an effort
to help you sell more down down theod
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down the road. It's not a
quick a quick win or anything like that.
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It does take time to become a
thought leader, but when you do
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become a thought leader, you're in
a plain a very good place. Yeah,
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so, and would you said transparencies
a big pot, as he does,
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because you mentioned that the couple of
time. Use the example a few
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skills sets people, which you know
it's kind of a Cliche, but I
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think a Crechiet we speak to all
again. So how much it's transparency VLSIS
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acture, technic Orde, notedge,
and that's maybe a tough question because I
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guess he depends on the industry.
But just to get you also so it
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was them, both of Trum sparencies
vels, to Pew Up Calm Knowledge.
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I think that the other come need
a combination of both. I do put
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the this is me in in my
my personal opinion, but I do wait
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transparency over anything else, a person
that I trust and is being honest with
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me about certain things that's putting me
in a position to make the best possible
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purchasing decision for myself. At the
end of the day, that's what consumers
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want. You know, put yourself
in a consumer shoe. Would you rather
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make a purchase that you're confident in
because you have the knowledge around that,
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because the individual share the knowledge with
you, or would you rather purchase something
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that you're not really confident and you
don't know whether or not it was the
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best possible decision for you? And
that's why transparent it really matters, and
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I agree with you. I think
it's spot of a spot of all call
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strategy when we when we set our
sense, so when we set our slifiches,
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but also when we represent our clients, to to a very transparent to
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the to the to the gold,
you know, to the objective type of
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message. Can the chase. Basically, so if you're on a very competitive
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landscape, instead of going or on
and beating around the Bushess just given us
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with it, and so well,
I mean a very competitive landscape, I
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am selling something, you've already got
one. So let me tell you why.
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Whatever good is, he's like,
let me tell you the strim reason
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why, all the three things that
makes us different. Let's get the chase,
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you know. But also, I've
been say, Psychs, with some
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of my my sex people. We
are about you've been very to the point.
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You tell you said no, we
can't do it, and I was
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like yeah, we if we can
do if we've got to say no,
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we can't do it, you know
you can't. And I think like you.
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I think when you get into that
sort of situation and you develop a
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relationship and from the beginning of your
cells relationship or professional relationship, you start
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with that extreme level of transparency and
honesty, you end up being the advisor
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people will call next time they need
something. That may not be rely generating
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for you, but you become that
cool guy that knows about stuff and that
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unseclopedy or Cyclopedia of knowledge that people
want to get to when they want to
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have been done network, and that's
I find it very useful. Now,
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coming back to the seals people and
the benefits from the tactics. Basically,
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alogies sells people benefiting from the tactic
and and and it texts time to build
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up a profile, texting to become
as salt leader. I's not just about
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posting a couple of things once a
week or inspirational quote or pictures on your
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instagram that you grab from someone else. But would you say that they can
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sell people when I mean they build
their own inboundly generation engine by investing in
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their personal brand and and and delivering
valuable content to the appears and customers?
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Oh absolutely. And by doing that, by building their own in valley generation
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engine, they don't have to rely
so much on the cold emailing and the
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cold calling. So now, instead
of having to do that, they have
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people coming to them. And you
mentioned something a little while ago that was
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really important, and it's just this
idea of having people come to you right,
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having people rely on the things that
you're telling them and trusting that you
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know what you're sharing with them is
valuable information to help them make a decision.
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And I will say over the course
of my career the best sells people
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that I've ever worked with were very
good at building trust very quickly and they
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had that kind of kind of kind
of like a consultant type of approach to
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the prospects that they were having conversations
with. And so now the prospects never
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really looked at them as a salesperson. They looked at at them as someone
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that they knew and trusted that they
would give him information that would be valuable
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to help them make a perching to
purchase decision. At times that made it
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say that might that may be as
simple as, hey, you're not going
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to get any value out of our
product, and I know from a sales
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perspective that that hurts because you're trying
to make a cell. But that level
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of transparency and honesty, while it
may not lead to a purchase right then
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and there, that that consumer is
going to take note of that. They're
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going to they're going to take note
of the fact that you told them,
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Hey, you know he we're are
probably is not. It's not going to
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be valuable for you. And now
that you never know, that prospect might
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go to another company next year and
all of a sudden they need your product.
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Now, who do you think you're
going to go to? Are they
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going to go to some random company
or they going to go to the person
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that they interacted with before that was
really transparent with them? So putting out
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content and, like you mentioned,
not just doing, you know, inspirational
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quotes, of putting out valuable content, is extremely important. Now what does
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valuable content mean it? Let's take
for a second example. Let's say your
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company manufactures furniture. Now, putting
out valuable content isn't talking about your company.
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Isn't talking about your pricing or how
amazing your products are. Good content
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in this situation is things like what's
the best wood for kids? What's the
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best scratch proof would what about the
types of fabric? What type of fabric
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is good for homes that have dogs? Is there a waterproof fabric? What's
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the best type of water proof fabric? So putting out content, blog posts,
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podcast videos about things like that is
valuable because, again, you're helping
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a consumer make a decision. That's
the at the end of the day.
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That's what producing content is meant to
do, is to help that individual get
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enough information and so that are coughing
and making purchasing decision and hopefully that purchasing
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decision is your company. Yeah,
absolutely. And then, and coming back
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to a point you made about again
the transparency and and and people coming back
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to you and all that, I've
got for a ton of example. So
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part of our sales cycles, when
we engage with with a new prospect of
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an existing clients, even to the
expansion or whatever, we always go through
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breading up a business case and often
of all the course of the business case
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we realize that things don't said,
don't add and we will say to the
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clients or the prospect which he look, I'm sorry, but we can support
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you the numbers on matchup. So
what we will do? Let us look
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at other solution and will recommend use
our solution. That will bring you bad
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maybe a better written on investment or
more aligned with your expectation or more line
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with your market or more lingues which
you want to achieve, and you'll be
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shot prized. And I don't know
what it is. If it's if it's
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reverse psychology, if it's if it's
if it's a fact that they get pushed
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back on the fact that you say
new to them. But sometimes the more
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you say no, I can't help
you to people by explaining and I've been
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going through a process, so you
know it's mathematical. It's very clear as
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to why things don't work, walk
up or don't adder. The more they
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want you to work with them and
define the way. And you're right,
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it may not be now, but
if I take them amounts two months from
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non six months or actually then moving
to another company to then come back to
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you and re engaging with you,
and they will always called that moment where
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you said no to that, because
it's so it's almost like he feels refreshing
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for prospect when someone was trying to
send them some things and I'm sorry,
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it's not the right fit. I
think that's really your way and it's a
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war that we've not we've not used
so far in the podcast, but to
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create a sort of respect, which
I think is also you know, I
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think knowledge, transparency and respects are
probably the free, you know, the
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three main things that I would say
would gravitate around. So the leadership,
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but but yet that that that's respect
it when it's when it's but it's put
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in place because it's so difficult to
get when it's in there. You know,
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it's just that pull, the confidence
and everything else that makes some beautiful
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things happen. So more practically,
now, how do we make this happen?
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Okay, what would you say or
what would be your tips for audience
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in terms of actionable things that you
can do for sells people that are looking
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to get into that CIRC leadership mindset? Where do you start? Was the
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frequency of the content? Well,
to post out to make sure to keep
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the consistency. It's a wide open
question. I'm socially Jervy, but I'm
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gonna let you take it from here. Yeah, so the good thing is
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nowadays pretty much everything is free to
get started. You don't need, you
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know, you don't need to spend
money on a website or think that you
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can use linkedin or Mediumcom to actually
get started. Or if you have your
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own company blog, you can get
started there too. Now I will say
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not everyone is a good writer or
even wants to write. So you have
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to audit yourself and what you like
and what you're you know what you're good
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at and it sometimes it's comes with
trial on error. So if you know
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that you hate being in front of
video, then don't do video. You
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can do a podcast like this,
for example, or you can you can
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write if you're if you don't like
writing, then you can try something else.
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So that's where I would start.
First is audit yourself and what you're
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interested in and what you're not interested
in and go from there. If you
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work at a company that has a
marketing team, already, work with that
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marketing team instead of having you manage
everything, you can have them manage things.
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They can share topics with you that
they might want you to produce content
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around. That way you don't have
to think about all this because obviously you're
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trying to sell. But if you
do have the time to be able to
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dedicate to carving out, to my
some time to idate and come up with
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some ideas that would be beneficial for
you as a thought leader and then obviously
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your company, then definitely bring those
to the surface and work with your marketing
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team. So that would be number
two. You mentioned frequency. Now this
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is this is really going to be
dependent on a lot of different factors,
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mainly the individual. Some people are
proficient writers, and they can write a
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blog post every week or every couple
of weeks. I wouldn't suggest starting there.
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If you, if you this is
the first time you're getting into the
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content marketing game as a salesperson,
I would do maybe one thing a month
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or one thing a quarter, and
then from there gaged how much time it
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takes you to produce a particular piece
of content. Let's say it took you
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three days. Okay, now you
know you have a you have a bench
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park in terms of how long it
takes to produce something. So now you
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might want to increase that. Maybe
it's twice a month or maybe it's twice
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a quarter, and then just go
from there and then before you know it,
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because you've been doing it for so
long, you're very proficient at it
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and now you can just continue to
increase that. That number are the frequency
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number, and frequency is important in
the long run because being a thought leader,
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you need to be putting your thoughts
out there. So again I would
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I would start there, and then
where to post it again. It is
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it's going to really depend on on
the individual, the company and the industry
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itself. So, for example,
if like crunch based, for example,
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if I'm writing about because one of
the again, one of the personas that
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uses crunch base are salespeople. If
I'm going to write something that I want
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to focus around thought Leyership, I'm
going to probably post it on Linkedin because
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that's where audience lives every single day. So chances are I'll have the highest
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opportunity to reach the largest crowd by
posting on Linkedin. So it. And
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then you mention also consistency and,
like I said, consistency and frequency really
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really matter, just because if your
thought leader, you need be putting your
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thoughts out there on a very consistent
basis. You know so, but at
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the same time it's just a tricky
thing. So being a folly, you
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need to be consistent and have high
frequency. However, if this is the
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first time you're producing content, you
need to start slow, unless you've been
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doing it for some time and in
you're comfortable producing more. But you also
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got to keep in mind that the
more you produce, that might take you
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away from some of your corresponsibilities in
terms of cold email and cold calling,
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etc. But if you do it
right, you will have more people coming
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to you, which means you can
kind of offset the the fact that you're
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not cold calling as much. Yeah, and what'St of all, you have
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destructive content, because we se's what
we see something. You know, I'll
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tea courts whatever, very destructive titles. You really want to read them.
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And often I look at a title
and I'm not, Oh my God,
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that's gonna get interesting, when I'm
just looking at the top of his eight
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minute street. Okay, let's go
right and I'm going to free St when
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I'm Oh my God, this he's
barring. I just got cold back.
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When when someone sends you an email
with ever do you two duts? When
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did ever fall would do something?
They just send it to you because they
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want you to believe that someone was
something was for Waldy, but it's it's
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it's a tactical feel was violated,
because I'm like, will you mean do
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a trap so I won't buy from
you? And now this is terebor.
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But what do you think about that? Because I think, I think again,
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he's coming back to a transparency it. But but these destructive, good
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fossilad sheep. But do you need
to keep it DC planes need to keep
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it, you know, low key, to the point? What was what
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are your thoughts in that I don't
think you need to be disruptive. I
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think you need to be practical.
I think the content that you produce has
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to be practical. Now you might
come across, you know, maybe a
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title, for example, that you
put out that is that does kind of
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go viral. That's fine, but
I don't think you should go into it
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in terms of producing content with the
idea of, Oh, I want to
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go viral because I can also,
depending on the article, that can also
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be detriment to your company's reputation.
I think, I believe that, especially
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if you're just getting started in this, you to focus on the practicality of
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things. So, again, going
back to example that I use of a
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manufacturing company that produces furniture, being
practical is talking about the difference furnitures that
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your company produces and why one furniture, in terms of let's say, the
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wood, is better than another type
of furniture, why one fabrics better for
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another better than another type of fabric
for kids or homes with dogs. That's
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a very practical and that's very valuable
to the people that you want to be
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buying from you. That it's valuable. That's what they want. So that's
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what you produce. So being disruptive, yeah, you might get, you
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know, so in a nice spike
in traffic to your website, for example,
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if you do post that particular block
post on your website. That's cool
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now, but at the end of
the day, that's not really going to
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move the needle for you. What's
going to move the needle is being very
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practical and being and producing content that's
very valuable to the people that you're trying
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to sell to. Yeah, let's
question that have got for you with it's
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the truly linked to the to the
to being a salt leader in its sense,
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but it's lime to engaging with the
audience that sees you as a soclet
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out. The rest of the time, what we've seen recently and Bot purely
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since the kind of flood down that
we're going through. So we are recording
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that. It des Ad it's well
on the twenty eight of April, Two
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thousand and twenty right now. So
in the midst of covid nineteen, we
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are all down. We were having
so much fun and we contway to go
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out. It's see each but you
know, what we've seen walking with skeet
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arena, my marketing manager, is
that we did decide to put a few
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personal professional post as such, a
bit monuct personal, kind of fredated post.
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So, for example, of a
put a bust up on linkedin about
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my wife drew a schedule about how
she will look after the kids. Blessed
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out. She's looking care for the
kids for ten, twelve hours a day
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when I'm work and so, so
lucky. But she we've got this three
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other than six months old as well
as it's that it's not really easy age
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to deal with kids. So so
bless her. But you know, that's
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went absolutely crazy. People have been
sharing it, people have been commenting on
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it, people, we had you
mongus amounts of views on that and and
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that's really easy pose. That probably
took five minutes to create. It was
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me looking at something on my own, my own my teaching table, liking
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it, taking a picture of it, sending it to catarinaw. We worked
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on a quick thing because caterine helped
me to put all my linked in person.
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She get access to everything and literally
I went crazy very quickly and people
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speak to me about it. So
I've got prospect of got existing clients all
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send the things from your wife.
It's been it's been an ongoing things and
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kind of famous for that now and
and I guess my question to you is,
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you know, would you say is
a good again, I don't know
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00:23:44.720 --> 00:23:47.599
if it's a tactic because he was
the deity was not to get people to
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00:23:47.759 --> 00:23:49.559
like me for it. I guess
it's just like showing stuff and I found
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it funny and as I would share
it. But you think is good to
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to have some sort of a not
just focus on practical content all the time,
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but also, as you're developing your
personal brand, to put some more
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personal stuff, so you've got some
sort of new alternating very sot lead are
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00:24:07.789 --> 00:24:12.220
very useful for your industry content,
with some things like, well, let
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me let you shouldn't really to be
mobile play said let me show you what
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I am when I'm the talking type
of content you you keep valuing that I
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do and it goes back to something
that you kind of touched on and the
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fact that people are talking to you
about it and ultimately that humanizes you.
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00:24:30.089 --> 00:24:32.970
I know that's it's a it's a
funny word to say, right, you're
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00:24:32.970 --> 00:24:36.609
humanizing your personal brand. Yeah,
so you know, when it comes to
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a business it can be difficult because
if you're only talking about one particular thing,
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people know you for that one particular
thing, and if you're only talking
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00:24:45.920 --> 00:24:52.359
about business, you don't come across
as a human you know you're no one
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00:24:52.440 --> 00:24:56.109
knows information about you. And so
this goes back to what I say,
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what I mentioned the beginning of this
podcast, around people buy from people they
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like and trust, and so the
trust element comes when you're producing that valuable
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00:25:07.299 --> 00:25:12.700
content about you know, again going
back to the manufacturing example, about let's
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say, producing furniture the like.
Portion comes when you're humanizing your brand,
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your personal brand, and people have
some context around who you are as an
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00:25:23.529 --> 00:25:27.650
individual. And it's and the Internet
it's amazing. You know, we can
359
00:25:27.849 --> 00:25:32.890
interact with people on twitter or Linkedin
and it feels like we've known them our
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entire lives that we've never met in
person. And the the way to get
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00:25:36.839 --> 00:25:41.440
to that point is to not be
afraid to showcase, you know, content,
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00:25:41.880 --> 00:25:45.920
whether it's a blog or or image
or video, that has some personal
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element to it. There's nothing wrong
with that. Just know that every time
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you do that that is creating a
perception of who you are as a person.
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So, if you're putting out something
you want to make sure that you
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00:25:57.470 --> 00:26:02.269
want to be known for that thing. So that. So yeah, to
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answer your question, I don't see
any any problem with the producing content that
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00:26:07.700 --> 00:26:12.259
has some personal element to it.
It's good. Okay, what e's so
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00:26:12.420 --> 00:26:15.539
or is a bit kg to shut
things about personal life, but who saway
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00:26:15.579 --> 00:26:19.890
not to give it a go because
we think it's cool and that went where.
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00:26:19.930 --> 00:26:23.089
So we'll try that every even a
little bit furs and we keep you
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post it on the on the development. Jeremy, we getting to the end
373
00:26:26.690 --> 00:26:30.089
of the episodes, but I had
a fantastic time with you today, Jeremy.
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00:26:30.250 --> 00:26:34.039
It was a very good conversation.
He actually really like the example of
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00:26:34.079 --> 00:26:40.240
the funny show shops or from this
stopping he makes you makes perfect sense and
376
00:26:40.440 --> 00:26:44.519
definitely we'll take some of the will
definitely have some takeaway from myself and form
377
00:26:44.559 --> 00:26:48.430
a base based on some of the
example and and tips that you you gave
378
00:26:48.589 --> 00:26:52.549
today. But if anyone wants to
connect with you to L more about crunch
379
00:26:52.630 --> 00:26:56.029
base, you don't know about crunch
base, that you know, please case
380
00:26:56.150 --> 00:27:00.230
come out. You know it's all
over us. You find you've gotten good
381
00:27:00.269 --> 00:27:03.660
at it. It's a great at
the base or if they want to talk
382
00:27:03.660 --> 00:27:06.099
to you at conversation or flying with
you. Were wrong. You know,
383
00:27:06.180 --> 00:27:08.019
I want to make us no bread
and I want to be a sucdio.
384
00:27:08.700 --> 00:27:12.859
What is the best way to get
into trees journey? The best way is
385
00:27:14.180 --> 00:27:18.450
connect with me across social media.
So my social media hands Social Jeremy,
386
00:27:18.529 --> 00:27:22.369
on all major platforms. I'm very, very active on all the major platforms.
387
00:27:22.450 --> 00:27:26.089
So that's the easiest way to engage
with me and to continue the conversation.
388
00:27:26.289 --> 00:27:29.009
And if you want to learn more
about crunch base, easiest way is
389
00:27:29.049 --> 00:27:33.000
to go to crunch basedcom and you
sorry free trial and just interact with the
390
00:27:33.519 --> 00:27:37.000
data and see what it can do
for your for you and your business.
391
00:27:37.920 --> 00:27:40.960
That's enough for why aren't many?
Thanks once again, Jeremy. It was
392
00:27:40.960 --> 00:27:42.440
an absolute visual took in the show. Thank you so much, ry.
393
00:27:42.480 --> 00:27:49.109
Thank you for having me. operatics
has redefined the meaning of revenue generation for
394
00:27:49.269 --> 00:27:56.589
technology companies worldwide. While the traditional
concepts of building and managing inside sales teams
395
00:27:56.670 --> 00:28:00.420
inhouse has existed for many years,
companies are struggling with a lack of focus,
396
00:28:00.660 --> 00:28:07.180
agility and scale required in today's fast
and complex world of enterprise technology sales.
397
00:28:07.819 --> 00:28:15.329
See How operatics can help your company
accelerate pipeline at operatics dotnet. You've
398
00:28:15.369 --> 00:28:18.650
been listening to be tob revenue acceleration. To ensure that you never miss an
399
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episode, subscribe to the show in
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400
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much for listening. Until next time.